
FREQUENTLY ASKED QUESTIONS
Where are you located?
Our main facility is located on 23 acres in Caldwell, Texas, near College Station, Texas. We hope to purchase neighboring land and open a secondary facility in 2026.
Do you have riding mules?
All adoptable mules and their status are on our website under the Adopt tab. Generally, we do not have riding mules, but rather mules that can be trained to ride. Safe riding mules are not cheap, and generally do not end up in rescue situations. You should contact a private broker or attend a reputable sale to purchase a riding mule after doing plenty of research.
Do you have adoptable horses or donkeys?
We are a mule-specific rescue and do not ever have horses or donkeys. We highly recommend the Houston SPCA, Bluebonnet Equine Humane Society, Remedy Ranch Rescue, Gentle Giants Draft Horse Rescue, and Oscar’s Place Donkey Rescue & Sanctuary for horses or donkeys!
Do you adopt out to/rescue from other states?
Yes, we have rescued mules in 22 different states in the U.S. We can transport within Texas, to/from New Mexico, Colorado, Arizona, Oklahoma, Kansas, and North Carolina year-round. Transportation to/from all other states is contingent upon our upcoming travel plans and may or may not be possible in a reasonable timeframe.
How do I get my year-end tax receipt?
Please email abigail@mulerescue.org with a request for your year-end tax receipt.
Are you the same as Peaceful Valley Donkey Rescue?
No, we are not affiliated in any way with Peaceful Valley Donkey Rescue. They are a completely separate 501(c)3 nonprofit organization.
Why am I getting postal/email solicitations from LMMR?
Fundraising is the core of any nonprofit organization and the only way we can continue our life-saving work. We use an email and a direct mail fundraising program to help raise donations. If you would like to unsubscribe from either, please email abigail@mulerescue.org. Instead, you can also reduce the frequency of our requests to quarterly or once annually.
Why is your direct mailing address in Pueblo, Colorado?
Because we use a national fundraising program to send our direct mail, it is much more efficient and saves us money to have our mail sent to and processed at a bulk mail center in Pueblo. It is a legitimate address, but if you are more comfortable sending your donation directly to us, our physical address is 7756 CR 119, Caldwell, Texas 77836.
How do I know you are a legitimate rescue?
Our organization is a registered 501(c)3 nonprofit organization recognized by the IRS. We are financially audited by independent accountants each year, with all our financial information available on ProPublica. Our organization has the highest Platinum rating from nonprofit watchdog Candid. Our Refuge also features a 24/7 Live camera feed on our channel, MuleRefugeTV, on YouTube. You can use this feature to see our healthy, happy mules all day, every day - an extra layer of transparency we are proud to provide!